Sequences.
Plan follow-ups and understand when a sequence stops.
- First touchReviewed openerApproval required
- Between messagesWait & check conditions
- Follow-upContinue only when eligible
A reply or opt-out ends the follow-ups.The conversation takes priority over the schedule.
Simplified sequence. Eligibility is checked between steps; replies and opt-outs stop follow-ups.
Guide outline
The structure is ready. Detailed instructions and examples will be added here as this guide develops.
Build the follow-up steps.
This section will cover sequence creation, publishing and enrollment.
Understand holds.
This section will explain the conditions that hold a follow-up and how to review them.
Know when to stop.
Replies and opt-outs stop follow-ups automatically. This section will document the stop conditions and their visible states.